Degraded Performance - UEM Products

Patch Manager Plus Cloud, Remote Access Plus(Remote Access Plus Cloud), Endpoint Central(Endpoint Central Cloud), Remote Control and System Manager(Remote Access Plus Cloud), Remote Control and System Manager(Endpoint Central Cloud)
Jan 28, 2026 at 02:45:00 PM IST
Jan 29, 2026 at 12:03:07 AM IST

The incident has been resolved.

A fix is currently being rolled out to the live environment and is expected to complete within approximately 30 minutes. Our teams are closely monitoring the progress and will provide an update once the rollout is complete. We apologize for the inconvenience and appreciate your continued patience.

We are currently experiencing intermittent service issues, which may result in device live status inconsistencies and failures in on-demand actions for few customers. This issue is due to an internal dependency service disruption. Our teams are actively working to restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.